Admin Console
A clear view of the Care Circle platform
Understand adoption, call reliability, processing health, support work, privacy activity, and anything needing attention.
Call outcomes
Last seven days
Recent platform activity
Privacy-safe audit events
Admin Console
Users & Care Circles
Search account owners and review operational details, preferences, schedules, permissions, billing, and recent calls without exposing private journal content.
Admin Console
Account Administration
Somporko Super Admin controls for Circle Managers, Care Recipients, Care Circles, legal holds, transfer, suspension, recovery, and permanent deletion.
Admin Console
Managed Care Portfolios
View each Circle Manager as a portfolio while preserving every Care Recipient and Care Circle as an independent operational record.
Admin Console
Onboarding
Invite either an Individual Care Circle owner or a Circle Manager, then track signup and activation progress.
Send onboarding invitation
Choose the account type first. Circle Managers create their Manager account, then add Care Recipients from their Manager dashboard.
Invitation history
Review account type, onboarding state, email delivery, expiration, resend, and cancellation status.
Admin Console
Calls & Check-ins
Monitor connected, completed, missed, failed, and blocked calls. Review only operational metadata and recovery information.
Admin Console
Journal Processing
Monitor whether calls become private entries and family-safe summaries. Private transcript and journal text are not shown here.
Admin Console
Notifications
Review SMS and email delivery health, retries, suppressions, and provider errors without showing message content.
Admin Console
Family Access & Consent
Review current family permissions, consent evidence, and temporary owner-approved Somporko support access.
Admin Console
Assistance & Safety
Review operational metadata for help requests and safety workflows. Private descriptions remain encrypted and hidden by default.
Admin Console
Usage
See actual and billable call usage and messaging volume for the last 30 days.
Admin Console
Billing Plans
Create and manage monthly included-minute subscriptions and pay-as-you-go plans shown during registration.
Admin Console
Subscriptions & Invoices
Assign customer plans, control customer plan changes, prepare invoices, and record payments collected outside Care Circle.
Customer subscriptions
Review the plan, usage, payer, status, and customer plan-change authority.
Create invoice draft
Usage is calculated by Care Circle. The period end is exclusive, and payment remains manual.
Invoice history
Draft, issued, paid, overdue, and voided invoices for all billing accounts.
Credits and allowance adjustments
Record a credit, debit, included-minute grant, or allowance reset. Unassigned adjustments are applied to the next invoice.
Reset today’s usage limits
Start a new daily allowance window without deleting call or billing records. Calendar-day limits also reset automatically at the owner’s local midnight.
Admin Console
Platform Settings
Manage call, scheduling, voice, notification, content, privacy, billing, and accessibility defaults. Every change is versioned and audited.
Admin Console
AI Configuration & Boundaries
Manage the instructions and non-negotiable boundaries used by live calls and post-call content generation.
Admin Console
Providers & System Health
Review release readiness, provider verification, number routing, incidents, operational limits, and feature flags.
Admin Console
Jobs & Retries
Understand failed background work in plain English, review the affected customer and recipient, and replay only when it is safe.
Admin Console
Audit & Security
Review high-risk actions, access changes, privacy-boundary events, and other accountable platform activity.
Admin Console
Support Cases
Track onboarding, access, voice, notification, calendar, billing, privacy, and safety-review work. Keep private conversation content out of case notes.